Privacy Policy
1. Introduction
Vipgez Travel Technologies Ltd (“Vipgez”, “we”, “our”, “us”) is committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, share, and protect your data when you use our website and services.
We are registered in England & Wales and operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Controller
Vipgez Travel Technologies Ltd
Email: info@vipgez.com
Website: www.vipgez.com
3. What Data We Collect
- Full name
- Phone number
- Email address
- Nationality
- Flight number
- Pickup and drop-off location
- Passport or ID number (if required)
- Payment information (processed via Stripe/PayPal)
- IP address, device/browser info
4. How We Use Your Data
- To complete and confirm your booking
- To communicate updates about your trip
- To share details with licensed third-party transportation providers
- To comply with local laws (e.g., Turkish Ministry of Transport)
- To improve our services
- To process payments securely
5. Legal Bases for Processing
- Contractual necessity
- Legal obligation
- Legitimate interest
- Consent (for marketing, if opted-in)
6. Sharing Your Data
We may share your data with:
- Licensed third-party transportation providers
- Regulatory authorities (e.g., Turkish Ministry of Transport)
- Payment processors (Stripe, PayPal)
- IT and analytics service providers
We never sell your personal data.
7. International Data Transfers
When data is transferred outside the UK (e.g., to Turkey), we ensure it is protected by Standard Contractual Clauses or equivalent safeguards.
8. Data Retention
We retain personal data only as long as necessary for service delivery, legal compliance, and fraud prevention — typically up to 12 months.
9. Your Rights Under UK GDPR
- Right to access your data
- Right to correct incorrect data
- Right to request deletion (“right to be forgotten”)
- Right to object to or restrict processing
- Right to lodge a complaint with the ICO
To exercise any of these rights, email info@vipgez.com.
10. Data Security
We implement strong encryption, access controls, and secure payment processors (PCI-DSS compliant) to protect your data.
11. Cookies & Tracking
We use cookies for essential site functionality, analytics, and user experience improvement. See our Cookie Policy for details.
12. Changes to This Policy
We may update this policy. The latest version will always be available on our website. Continued use implies acceptance of the updated policy.
13. Contact
Vipgez Travel Technologies Ltd
Email: info@vipgez.com
Website: www.vipgez.com
